Marvel Rivals Compensates Players with 200 Units After Server Outage

NetEase Games has announced that all Marvel Rivals players will receive 200 Units as compensation following an unexpected server outage on the evening of February 24. Since its launch in late 2024, Marvel Rivals has become a massive success, attracting over 40 million players. The compensation gesture aims to make up for the inconvenience caused by the downtime and has been well-received by the game’s dedicated community.

Understanding Marvel Rivals’ In-Game Currencies

Marvel Rivals features three distinct currencies that players can use to enhance their gaming experience:

1. Chrono Tokens: Earned by completing challenges, these tokens are primarily used to advance the battle pass.
2. Units: Also earned through challenges, Units allow players to purchase cosmetics such as skins, emotes, sprays, and bundles from the in-game store.
3. Lattice: The premium currency, Lattice can be purchased with real money or earned through the battle pass. It can be used in place of Chrono Tokens or Units to progress the battle pass or buy cosmetics.

The compensation of 200 Units provides players with additional resources to customize their characters and enjoy the game’s extensive cosmetic offerings.

The Server Outage and Community Response

On February 24, Marvel Rivals experienced an unexpected server outage, leaving players unable to access the game. Fans took to social media to express their confusion and disappointment, while the developers acknowledged the issue on the game’s official Discord channel. Although they did not provide an estimated timeline for resolving the problem, the servers were restored after several hours, allowing players to dive back into the action.

Hey Rivals, Servers are back up! Sorry for the inconvenience. As a token of our appreciation for your patience, we’ve credited your account with 200 units as compensation. Please make sure to log into the game and claim your compensation item from your in-game mail by March 12,…

— Marvel Rivals (@MarvelRivals) February 25, 2025

In response to the outage, NetEase Games announced on Twitter that all players would receive 200 Units as a goodwill gesture. To claim the compensation, players must log in by March 12 and check their in-game mail.

A Developer That Listens to Its Community

The compensation announcement was met with widespread praise from the Marvel Rivals community. Many players applauded NetEase Games for its responsiveness and suggested that other game developers “take notes” from this example of player-centric support.

This positive sentiment is further bolstered by the developer’s recent efforts to enhance the game. The mid-season patch, which introduced new heroes and the Midnight Features 2 questline, has been a hit with fans. The update not only expanded the game’s content but also provided additional opportunities for players to earn Units through quests.

New Ways to Earn Units

In addition to the compensation, NetEase Games recently introduced a feature that allows players to convert excess Chrono Tokens into Units. Gamers who complete the battle pass can now trade 1,000 Chrono Tokens for 100 Units, providing an incentive to stay engaged with the game’s challenges and rewards.

A Bright Future for Marvel Rivals

Despite the temporary server outage, the Marvel Rivals community remains optimistic about the game’s future. NetEase Games’ commitment to addressing player concerns and continuously improving the game has strengthened its relationship with fans. With new content, features, and a responsive development team, Marvel Rivals is poised to maintain its position as a leading hero shooter in the gaming world.

Players can look forward to more updates, rewards, and exciting gameplay as Marvel Rivals continues to evolve.